Privacy Policy

Last updated: June 17, 2026

This Privacy Policy explains how Refyll / PowerClean (“Refyll,” “we,” “us,” or “our”) collects, uses, stores, and protects information in connection with our website, Shopify storefront, Amazon seller operations, Amazon advertising activity, and related business tools.

1. Information We Collect

We may collect the following types of information:

  • Contact information, such as name, email address, phone number, shipping address, and billing address.

  • Order and transaction information, including products purchased, order history, payment status, refunds, returns, and fulfillment details.

  • Website usage information, such as pages visited, device information, browser type, IP address, cookies, and analytics data.

  • Customer support information, including messages, inquiries, reviews, feedback, and service requests.

  • Amazon seller and advertising data accessed through authorized Amazon APIs, including sales metrics, advertising performance, campaign data, keyword performance, search term data, inventory information, settlement data, and related business reports.

2. How We Use Information

We use information to:

  • Process and fulfill orders.

  • Provide customer service.

  • Manage returns, refunds, and product support.

  • Operate and improve our website and storefront.

  • Analyze product performance, advertising performance, and sales trends.

  • Manage Amazon Seller Central and Amazon Ads reporting.

  • Improve our products, listings, marketing, and customer experience.

  • Comply with legal, tax, accounting, marketplace, and platform requirements.

  • Protect against fraud, abuse, unauthorized access, and misuse of our systems.

3. Amazon API Data

We may use Amazon APIs, including Amazon Selling Partner API and/or Amazon Ads API, to access authorized business data connected to our Amazon seller and advertising accounts.

Amazon API data is used only for legitimate business purposes, including reporting, analytics, advertising optimization, sales tracking, inventory review, financial reconciliation, and operational decision-making.

We do not sell Amazon API data. We do not use Amazon API data for unrelated purposes. We limit access to authorized users, service providers, and tools that support our business operations.

4. How We Share Information

We may share information with trusted third parties only when necessary to operate our business, including:

  • Shopify and related ecommerce service providers.

  • Amazon and Amazon-related tools or services.

  • Payment processors.

  • Shipping and fulfillment providers.

  • Analytics, reporting, and advertising tools.

  • Accounting, tax, legal, and compliance advisors.

  • Technology providers that help us securely store, process, or analyze business data.

We do not sell personal information.

5. Data Storage and Security

We use reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

Access to business, customer, seller, and advertising data is limited to individuals and systems that need the information for legitimate business purposes.

6. Data Retention

We retain information only as long as reasonably necessary for business, operational, legal, tax, accounting, marketplace, advertising, security, and compliance purposes.

Amazon customer personally identifiable information, if accessed, is retained only as long as necessary for permitted business purposes and in accordance with applicable Amazon policies and legal requirements.

7. Cookies and Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve user experience, measure marketing performance, and support ecommerce functionality.

Users may control cookies through their browser settings, although disabling cookies may affect website functionality.

8. Your Choices

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information.

To make a privacy request, contact us using the information below.

9. Children’s Privacy

Our website and products are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

For privacy-related questions or requests, please contact us through the contact form on this website.